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This policy is effective for all Redsms users/visitors. Please read following important Terms of Service Agreement before accessing or using any services made available to user (the client and visitor) by RedSMS through https://www.redsms.in. By accessing or using the services, user acknowledge that he/she carefully read and understood whatever has been listed, and user agree to be bound by these Terms. If user have any questions regarding these Terms of Service please contact us at [email protected]


Refund Policy:

RedSMS not offer refund in any case even for Failed SMS, Account Block or for wallet balance which is left and unused. Once transaction is initiated by user & money added to RedSMS wallet then there will be no refund in future to user’s bank account. All balance in RedSMS wallet can only be used for sending Bulk SMS. Our system works on submission basis so you need to pay for each SMS processed from RedSMS website which includes Failed SMS as well (Blocked numbers are not chargeable). For blocked account as well RedSMS don't offer any refund.